Privacy Policy
Last updated: 9/5/2025
1. Introduction
MedCodifier is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered medical coding assistant service.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information
- Email address and password
- Professional credentials and certifications
- Payment and billing information
- Communication preferences
2.2 Usage Information
We automatically collect certain information about your use of our service, including:
- Log data and device information
- Usage patterns and preferences
- Performance data and error reports
- IP address and location data
2.3 Medical Data
When you use our medical coding services, we may process:
- Medical documentation and notes
- Diagnosis and procedure information
- Coding queries and responses
- Training data for AI improvement
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our medical coding services
- Process payments and manage subscriptions
- Improve our AI algorithms and service quality
- Send important updates and notifications
- Provide customer support and respond to inquiries
- Comply with legal obligations and regulations
- Prevent fraud and ensure security
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in our operations
- In connection with a business transfer or merger
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.
6. HIPAA Compliance
As a healthcare technology provider, we are committed to maintaining HIPAA compliance. We implement safeguards to protect the privacy and security of protected health information (PHI) in accordance with HIPAA regulations.
7. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt-out of marketing communications
- Request data portability
- Lodge a complaint with supervisory authorities
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Medical data is retained in accordance with healthcare regulations and our data retention policies.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.
10. Third-Party Services
Our service may integrate with third-party services for payment processing, analytics, and other functionalities. These services have their own privacy policies, and we encourage you to review them.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
12. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@medcodifier.com
Phone: +1 (555) 123-4567
Address: 123 Healthcare Ave, Medical District, MD 12345